• New users of cuanytime.com®
• Users that have their current 5 digit access codes reset by their credit union
• Current users who select to change their Access Code once signed into cuanytime.com®

• You are a member of a Credit Union in Alberta that offers this service.

• You have an active account with your Credit Union.

• You have requested and received a Valid Access Code for Internet Banking from your Credit Union.

We are pleased to announce the support of Netscape 7 for your Internet Banking. Please visit www.netscape.com to download this version.

Note: Effective April 1, 2003, previous versions of Netscape will no longer be supported.

• Personal Computer   -   Pentium class (or clone) PC
• Operating Systems   -   Windows95/98/2000/XP, WindowsNT, OS/2
• Memory   -  16MB RAM
• MAC Personal Computer with Power G3 or higher RISC Processor
• System 8 or greater MAC OS
• 32MB Ram
• Netscape 7.x

Your Credit Union's Internet Banking does not require you to download software.  It is entirely browser-based.  The latest versions of browsers (Internet Explorer or Netscape Navigator) are recommended for both speed and functionality. In addition, non-persistent cookies support and 128 bit encryption are required.

It is your responsibility to ensure that the browser you are using is the most secure version available with all software supplier recommended security fixes. Please visit the Internet Explorer and Netscape websites for security information on each browser.

Protecting the financial and personal information of our members is, and always has been, one of our most important commitments.

Our Internet Banking is designed to support a minimum of 128 bit encryption. Encryption scrambles information being transmitted between your PC and the Credit Union's computer system. When it arrives at our computer, it is decrypted, or decoded, so we can process your transaction.

Which type of encryption you have depends on the type of browser you use. The 40 bit encryption is the basic minimum standard, while 128 bit encryption is the most secure form of encryption in use today. Most browsers use the 40 bit encryption, but in order to access the new version of our Internet Banking you will need to have 128 bit encryption. To obtain more information on encryption please click here.

The new version of our Internet Banking also uses non-persistent cookies, which will enable us to manage your banking session in a more effective manner. This type of cookie stores information in memory, not on your computer’s hard drive, only while connected to the web site. To obtain more information on cookies please click here. However, should you choose to download your account data to a Personal Financial Package, this transaction is written to your cache and must be deleted manually.

Our Internet Banking utilizes certificates as well. The certificate authenticates that the information contained in specific software is genuine and is being received from a trusted source.  Certificates are dated when issued, thus when your browser receives information it verifies that the certificate is current and has not expired.  If the information is not current or valid at the time of download, your browser will display a warning message.

Our Internet Banking web site is protected by Internet firewalls. This important security feature prevents unauthorized external access to the Credit Union's computer system through the use of hardware and software that separates the Internet from our internal computer systems and databases. This means that any Internet data flows through safety checks as it is transmitted to and from our internal systems so only authorized information (transactions) get through to our computer.

You also have an important role in maintaining the security of your financial and personal information when using it over the Internet. Maintaining the confidentiality of your password is key to keeping your information secure. You are responsible for:

• Selecting your access code and keeping it secure by not giving it to anyone else
• Not permitting anyone to watch you type in your access code
• Never leaving your computer unattended during a session, always logoff when you leave your terminal

Effective March 2002, Internet Banking requires the use of 128 bit encryption in. 128 bit encryption provides high level security encryption for your Internet banking transactions. If your browser currently doesn't support 128 bit encryption, you will need to do the following:

Procedure to Configure Internet Explorer Browsers for 128 Bit Encryption

Internet Explorer:

128 bit encryption is included with the latest versions of Internet Explorer (IE), subsequently, it is best if older versions of IE are being utilized to upgrade to the latest browser version available to invoke this level of encryption as well as to take advantage of browser advancements. However, if you are concerned about the download time that will result from downloading a new version of IE, rather then doing so, you may prefer to download only a "High Encryption Pack" for your specific version of browser and operating system to enable 128 bit encryption.

To download the latest version of browser from Internet Explorer (IE 6), go to:

http://www.microsoft.com/windows/ie/downloads/ie6/default.asp.

To obtain the appropriate "High Encryption Pack" and procedures, go to:

http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp

Procedure to Configure Netscape Browsers for 128 Bit Encryption

128 bit encryption is included with the latest version of Netscape.

To download the latest version of Netscape, please go to www.netscape.com.

Note: Only Netscape 7.x is supported

Effective March 2002, Internet Banking requires the use of non-persistent cookies. Non-persistent cookies will enable us to manage your banking session in a more effective manner. This type of cookie stores information in memory, not on your computer’s hard drive, only while connected to the web site.

If your browser currently doesn't allow for cookie support, you will need to do the following:

Procedure to Enable Cookies for Netscape Browsers (PC Users + MAC users)

1. From the Netscape Browser toolbar, select Edit and click on Preferences
2. Click on Cookies under the Privacy & Security tab
3. Click "Enable cookies for the originating website only" and "Ask me before storing a cookie"
4. Click OK

Procedure to Enable Cookies for Internet Explorer 4 Browser

1. From the Internet Explorer toolbar, select View and click Internet Options
2. Click Advanced
3. Scroll down to the security section and click on one of the following: Always accept cookies or Prompt before accepting cookies (this option is recommended)
4. Click OK

Procedure to Enable Cookies for Internet Explorer 5 Browser

1. From the Internet Explorer toolbar, select Tools and click Internet Options
2. Select the Security tab and click Custom Level
3. Scroll down to the cookies section and click on one of the following: Enable or Prompt (this option is recommended)
4. Click OK
5. Click OK

Procedure to Enable Cookies for Internet Explorer 6 Browser

1. From the Internet Explorer toolbar, select Tools and click Internet Options
2. Select the Privacy tab and click Advanced
3. Check the following:
   a. Override automatic cookies handling
   b. First-party Cookies: Accept or Prompt (this option is recommended)
   c. Third-party Cookies: Accept or Prompt (this option is recommended)
4. Click OK
5. Click OK

To enhance the security of Internet Banking, we have implemented a feature that will automatically disable the account number and access code retention capabilities. This will ensure that if your PC is left unattended, no other party would be able to access your banking records with out first having knowledge of both your account number and access code.

This will not effect the passwords you may have saved for other websites. This security enhancement is strictly for this Internet Banking website.

There can be a delay in viewing your cheque online as a result of processing delays that can be caused by the following:

• If the cheque was made payable to an out - of - province payee, the image will not be available until 6:00pm on the business day following the date shown on the account history.
• Cheque images are only processed on business days; cheques are not imaged on statutory holidays and weekends. As a result, for example, a cheque that cleared on Friday cannot be viewed on your Internet Banking until the next business day.

Please contact your branch should an image continue to be unavailable through Internet Banking.

In order to disable the Access Code retention capabilities, please follow the instructions below.

From the Netscape toolbar, select Edit-->Preferences-->Privacy & Security-->Passwords

1. Ensure that 'Remember passwords for sites that require me to log in' is unchecked.
2. Click on 'View Stored Passwords' and remove all websites you do not wish to have your password saved for.
3. Click OK

Disabling this feature will ensure that if your PC is left unattended, no other party would be able to access your banking records with out first having knowledge of both your account number and access code.